Too little too late

Too little too late

I was a customer with Groupon for a number of years...I imagine that I spent no less than 1000e while associated with them... Sometimes I would buy 2 or 3 for the same restaurant, only to discover that it was not an enjoyable experience from the first visit... sometimes I just didn't get to it... and sometimes the restaurant would close... NEVER, not ONCE, did they give me a problem concerning a refund...then this company morphs into 'Social Deal. Not a problem, I think. Until the two times when I waited until the deal was about to expire, find myself trying to access the voucher, and my device keeps shunting me to an app. This proved frustrating and embarrassing and I abandoned each effort. When I contacted Social Deal, their response was, 'Did you call us?'. To be honest, since both occurred after 6pm, AND I was flustered, it didn't beGIN to occur to me. They refused to refund my money. The restaurant connected with my last deal closed. So they credited my account. My Social Deal account. I asked them to credit whatever personal account, credit card or bank, that I paid from. They refused. Now what sort of 'social' is that, I ask you? Hence, I felt socially obligated to write this to inform potential clients what to expect from this company. The choice is, of course, yours in the end. I just wanted you to know what to expect should problems arise.

Sterke punten
that I don't have to use them anymore

Zwakke punten
insulting that they would react only after I publish letters like this. same reaction, in fact, to a SECOND letter on FB as the one on google. must be prewritten or something. I'm sorry that I have to waste my time like this.